Pay close attention to the mailing address for your payment. What happens if the biller address is wrong? eBills will need to be re-entered once the new bill pay system is up on June 27. No, eBills will not carry over to the new system. However, we recommend that you review the recurring payments after the conversion to ensure they have converted properly. Yes, we expect recurring bill payments to convert. Will my reocurring scheduled bill payments convert? Optional services like same day Bill Payment delivery and Stop Payments can be done for an additional charge. Yep! There's no charge to enroll in SAFE's new Payment Services and no monthly fees. Plus, the newly enhanced services will allow for faster, more secure payments. The new Payment Services will give you access to more payment options all in one, easy to access portal within Online and Mobile banking. Why are you making this change?Īs part of SAFE's Forward Vision, we want to bring you the best account management tools possible. You will need to enter and reauthenticate accounts or payee details if you set up account transfers to another person or to an account you have elsewhere. Unfortunately this information will not transfer over to the new platform. Current Popmoney® users are encouraged to visit the website and export their profile data (including payees) to reference when setting up the new Pay-a-Person profile. It will be replaced by our new Pay-a-Person Service that will launch on June 27. Popmoney® will be unavailable beginning on June 20. J-This is the first day that the new Bill Pay system will be available. J-The current Bill Pay system will be unavailable. J-This is the last day to access the current Bill Pay Service and the last day that new payments can be scheduled. You will continue to be able to pay bills (via electronic payment and check), pay a person or transfer from one account to another! If I'm a current Bill Pay user, are there important dates I should mark on my calendar? Our new, user-friendly Payment Services platform will house Bill Pay, Pay-a-Person and Account Transfers in one navigation within Online Banking. No, this will not affect your online banking experience however, we invite you to check out our new Payment Services platform when we go live on June 27! What's changing? I do not currently use Bill Pay, Popmoney®, or External Funds Transfer. Six months of payment history will convert to the new system. Later bills will be paid when the new Bill Pay Service goes live on June 27. Bills scheduled to be paid up to June 26 will be paid through our existing service. The current Bill Pay Service will be unavailable beginning on June 20. We recommend logging on June 27 to confirm that all information has converted properly and to re-enter any eBills. Just simply review and accept the terms and conditions for the new service and you're good to go! We expect all payee information to convert to the new system with the exception of eBills. That's why we're thrilled to bring you all these features and more baked into one, easy to use service- all for free in your SAFE online banking and mobile app.įAQs: I use SAFE's current Bill Pay Service. Smart payment technology that can make recommendations based on your unique needs and transaction historyįaster payments that can be sent same dayĬustomizable delivery schedules and advanced authentication for delivery accuracy and securityĪt SAFE, we think life's too short to waste time keeping up with multiple due dates, bill payments, or even who's paying for lunch. There's a whole plate of new features we think you're really going to love, too, like:Īn all-in-one payment hub that allows you to transfer money, pay bills, or pay your family and friends in a snap You can now manage your monthly expenses- everything from your streaming service to your department store credit card-all in one place. SAFE's Payment Services including Bill Pay are totally re-vamped, and easier to use than ever! Got payments to make? It's a piece of cake!
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